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How do I cancel my account?
The information in this article applies to:
Cancellations
Canceling Services
You can cancel your account at any time.
Customer Portal Customers (Accounts Before October 3 2008)
Login into our Customer Portal
Click on the Account Cancellation Link
Fill out and submit the Account Cancellation form
You will receive an Account Cancellation ID # with Date and Time Stamp for reference
DotNetPanel Customers (Accounts activated after October 3 2008)
Send a HelpDesk Ticket (http://my.re-invent.com/helpdesk) to the Billing Dept using your registered email account with your Account username and domain name.
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More Information
We require the above information for security. We do not want unauthorized people canceling accounts. The date/time stamp on the account cancellation request which contains the complete account information will be considered the Effective Cancellation Request Date.
We do not accept account cancellations via Telephone, Live Chat or any other method besides what is described above. Cancellations typically take several business days to be processed.
Article ID: 24, Created On: 3/12/2008, Modified: 11/12/2009